Systems Administrator

Department:                                 Circuit County Clerk

Position Control Number:          0102-035

FLSA Status:                                  Non-Exempt; position is eligible for overtime

Safety Sensitive Designation:    This position is designated as safety-sensitive.

Random Drug/Alcohol Test:       Yes

Opening Date:                              June 26, 2025                          

Closing Date:                                 July 08, 2025  at 11:59 PM

This job description should not be interpreted as all-inclusive.  It is intended to identify the essential functions and minimum qualifications of this job.  The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description.  Nothing in this job description restricts management’s right to assign or reassign job-related responsibilities and tasks to this job at any time.  Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress.  Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA).  Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically

and reasonably feasible.

An Equal Opportunity Employer

JOB SUMMARY: Responsible for the maintenance of a networked computer system including installation of physical and virtual hardware, software, and peripheral equipment; website maintenance for the Circuit County Clerk’s Office; Exchange configuration maintenance; and oversight of the disaster recovery site.

ESSENTIAL JOB FUNCTIONS:

     * Researches user requests for business systems; analyzes system requirements and develops project specifications.

     * Designs and develops file structures to satisfy program requirements.

     * Installs, configures, and maintains virtualized server environments.

     * Tests software and upgrades; write technical documentation.

     * Runs reports as required by the department.

     * Oversees replication of data between main facility and disaster recovery site.

     * Monitors system performance and evaluates the results to ensure efficient hardware and software interface.

     * Administers Exchange and Exchange 365 email systems for Circuit County Clerk's Office and Circuit Court Offices; ensures security software is maintained.

     * Sets up users in the email system creating and disabling mailboxes as needed.

     * Ensures virus software is scanning all computers; audits each pc to ensure most current virus protection software is in place.

     * Installs, configures, and maintains SAN and NAS storage systems.

     * Installs, configures, and maintains Active Directory.

     * Makes recommendations regarding desktop hardware and software allocation for Circuit County Clerk.

     * Makes recommendations regarding desktop hardware and software acquisition for Circuit County Clerk and Circuit Court.

     * Installs telephone networking for use during major elections.

     * Completes annual inventory of Circuit County Clerk equipment and other property.

     * Processes damaged or unused equipment and property for disposal through Pulaski County's surplus sales.

     * Sets up and configures Contexte accounts for Circuit County Clerk staff and third parties.

     * Provides desktop support for approximately 310 PCs used by 270 Circuit County Clerk and Circuit Court employees across four locations, in-person, by telephone, and by remote connection.

     * Configures, monitors, and troubleshoots server hardware and software for the Circuit County Clerk and Circuit Court across two locations.

     * Configures, monitors, and troubleshoots network hardware for the Circuit/County Clerk and Circuit Court across four locations.

     * Configures, installs, maintains, and repairs peripherals, including printers and scanners for Circuit/County Clerk and Circuit Court.

     * Installs, configures, and updates software packages for Circuit/County Clerk and Circuit Court.

     * Installs and directs installation of PC operating system and software updates and patches.

     * Configures and troubleshoots user accounts and security groups.

     * Installs server hardware and software updates and patches to ensure functionality and security.

     * Develops and implements network security plan to maintain file and functional security of Circuit/County Clerk and Circuit Court computer systems.

     * Develops and maintains relationships with the technical staff of vendors and other agencies in support of software and hardware resources provided by or shared with those vendors and agencies.

     * Works with Circuit County Clerk administrative staff to develop and maintain continuity of operations and disaster recovery plans.

     * Maintains server, desktop, and network infrastructure at Circuit County Clerk Disaster Recovery Center.

     * Installs, maintains, and troubleshoots closed-circuit security camera system hardware and software.

     * Provides technical assistance to Chief Deputy in meeting FOIA requests.

     * Maintains Circuit County Clerk equipment inventory.

     * Maintains service agreements and contracts for Circuit County Clerk and Circuit Court hardware and software.

     * Remains current in changing technology through communication with vendors, research in trade journals, and attendance at relevant industry seminars.

     * Ensures that licensing requirements are met for all purchased software.

     * Ensures backup and replication of network data.

SECONDARY DUTIES AND RESPONSIBILITIES:

     * Performs other related duties as required.

PERSONNEL SUPERVISED:   None

WORKING CONDITIONS:    Work is performed in a smoking-restricted office environment. Duties are performed at various offices. Position may work overtime and be required to remain on-call as necessary. Position may be exposed to a dusty or dirty environment on occasion.  

MINIMUM QUALIFICATIONS:

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:

     *

          + Extensive knowledge of hardware, software, and networking principles and technologies.

          + Extensive knowledge of the maintenance and repair of information technology systems.

          + Considerable knowledge of virtualized server environments and their operation.

          + Considerable knowledge of SAN and NAS storage systems

          + Ability to communicate effectively in writing.

          + Ability to analyze information technology needs to determine appropriate operational procedures and hardware/software purchases.

          + Ability to establish and maintain an effective working relationship with judges, court personnel, vendors, coworkers, system users, and the general public.

          + Ability to install and integrate server and PC system upgrades, software and updates, and hardware.

          + Ability to analyze logic utilized within software programs and operating systems.

          + Ability to provide excellent customer service. 

          + Ability to remain on-call to provide user support as needed.

          + Ability to maintain discretion regarding privileged information.

          + Ability to attend work regularly and reliably. 

          + Skill in the operation of a computer. 

          + Skill in the operation of a motor vehicle. 

 PHYSICAL REQUIREMENTS:

     *

          + Digital dexterity is sufficient for the operation of a keyboard and mouse.

          + Visual acuity is sufficient for normal office activities, including the use of a PC.

          + Ability to communicate orally effectively in person and by telephone.

          + Ability to lift and carry loads up to 30 pounds.

          + Ability to bend, stoop, crouch, or kneel in the installation of equipment.

          + Ability to work in a constant state of alertness and in a safe manner. 

          + Ability to concentrate for long periods of time. 

EDUCATION AND EXPERIENCE:

Completion of college-level or business school coursework in Information Technology, Computer Science, or a related field; considerable work experience with the maintenance and operation of a networked computer system; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.