Case Manager School Contract

Case Manager 

School Contract 

Department 

Community Based Services (CBS) 

Created 

6/16/2022 

Reports to 

CBS Manager 

Revised 

11/4/2024 

FLSA Status 

Non-exempt 

EEO - 1 

Service Workers 

Position Type 

Full Time 

Travel 

Regular travel within Lyon County 

Work Hours 

Mon – Fri, hours vary based on school needs 

Positions Supervised 

None 

Summary 

The Case Manager position serves as a school liaison, assisting students in attaining a level of personal and social adjustment that facilitates achievement of their academic goals. This position works closely with school staff and administration, families, and community agencies to provide a successful educational experience for each student. 

Essential Functions 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

Serves as a student advocate and responds to their social and emotional needs. 

Assists in determining and eliminating obstacles to student learning by providing insight into the social, emotional, physical, and educational status of students and families. Assists in establishing a positive learning environment. 

Consults and effectively communicates with parents, teachers, administrators, and supporting agencies concerning the needs and progress of students. 

Assists others in establishing a safe and orderly classroom. 

Collaborates with colleagues to improve the quality of learning in school. 

Assists in facilitating the Student Improvement Team process as assigned. 

Helps to eliminate student attendance problems. 

Leads collaborative teams in discussing student strengths, needs, services, and supports. 

Assists with the development of student intervention plans and Section 504 Plans. 

Identifies appropriate referrals for the team to engage. 

Acts as a liaison between the school district and CrossWinds and serves as the point person for communication between the two groups. 

Helps CrossWinds staff understand and negotiate the school district system and procedures. 

Triages prospective referrals and works with CrossWinds staff to decide how to prioritize interventions for identified students. 

Helps school personnel understand the role of CrossWinds staff in this project. 

Facilitates connections between identified students’ families and CrossWinds staff. 

Gathers outcomes to monitor the effectiveness of the program. 

Follows up with child welfare contacts if a child has moved schools, to get educational history. 

Is an active part of the school intervention team and relays information back to CrossWinds staff. 

Maintains accurate and complete records of all client services, as defined by state licensing agencies, funding agencies, and CrossWinds standards and requirements. Submits progress notes, treatment plans, client status reports, timecards, and all work-related paperwork in a timely manner and in acceptable format as determined by agency requirements. 

Skills & Abilities 

Education & Experience 

Associate’s degree plus two years’ experience in the health and human services field OR four years’ experience in the health and human services field is required.  Bachelor’s degree in psychology, social work, or counseling is preferred. 

Certifications & Licenses 

Must complete Case Management Training and provide certificate within 6 months of hire. 

Computer Skills 

Computer experience in Microsoft Office programs and basic computer fluency. 

Additional Qualifications 

Ability to work with persons with serious emotional disturbance; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations; demonstrate knowledge and skills regarding social, emotional, physical, and educational needs of students and families; ability to provide data driven decision-making. 

Work Environment 

This job operates in a school setting, as well as in a professional office setting. This role uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. 

Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive and may be supplemented as necessary. 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle objects; grasp and reach for items with hands and arms; manipulate hands and fingers; climb stairs; balance; stoop, kneel, or crouch; and talk or hear.  The employee must occasionally lift or move up to 25 pounds.  The employee is required to become certified in Managing Aggressive Behaviors (MAB), which includes training in proper restraint/physical intervention techniques to be utilized as a last resort. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Language skills are required, including the ability to read, write, comprehend, and speak the English language.  This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions.  

Important Information 

This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA).  The agency has reviewed this job description to ensure that essential functions and basic duties have been included.  It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described.  It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.  This document does not represent a contract of employment, and the agency reserves the right to change this job description and/or assign tasks for the employee to perform, as the agency may deem appropriate.