Client Solutions Associate | Healthcare
We are seeking recent graduates who have a strong passion for client service to join GLG’s Associate program.
Associates are the engine behind building GLG's Insight Network –the world's largest and most varied source of first-hand expertise. Associates recruit new executives and industry professionals into GLG's network of subject matter experts for time-sensitive consulting engagements while partnering with GLG's client-facing teams to ensure we delight our clients.
The Associate program has a direct path to GLG's client-facing Senior Associate role.
Promotions to Senior Associate typically occur between 9-12 months once specific quantitative and qualitative goals are achieved.
Key Associate responsibilities include
- Full-cycle recruiting – including but not limited to: sourcing leads, performing various types of outreach, pitching GLG’s business model, and working with internal stakeholders to delight clients
- Aligning with Client Solutions team on urgent client requests, deadlines, and goals in tight timeframes and short project lifecycles
- Adhering to and upholding GLG’s compliance standards and company values to protect the integrity of client engagements
- Meeting and exceeding goals across multiple recruiting projects at any given time
- Vetting recruits based on client needs as well as briefing recruits on GLG’s business model, policies, compliance, and terms & conditions
As an Associate, You Will Learn
- Excel in a fast-paced, metrics-driven, entrepreneurial, and challenging environment
- Develop strong, transferable business skills – including client service excellence, written and oral communication, client and account management, time management, negotiating, problem solving, project management, and the ability to achieve commercial targets
- Collaborate with colleagues on and across teams to build and shape a business
Ideal candidates also have:
- Bachelor’s degree required in healthcare-related field (e.g. Biology, Chemistry, Psychology, Healthcare Public Policy, Biomedical Engineering, etc)
- Strong interest in developing the skills to excel at client service in a high-volume environment
- Superior communication (oral and written) and interpersonal skills
- Ability to work responsibly, both independently and collaboratively as needs warrant, in an ever-changing, and fast-paced environment
- High motivation to exceed personal weekly, monthly, and quarterly commercial metrics
- Confidence in making outbound cold calls
- Strong problem-solving skills and hustle attitude
- Receptive to close coaching and feedback
- Insatiable desire to learn about healthcare topics
- Willingness to work flexible and extended hours (including evenings) outside of the traditional workday, as needed based on client needs
What We Offer
- Salary/Benefits: This position offers a competitive base salary, eligibility for a year-end performance-based discretionary bonus, and a comprehensive benefits program that includes our flexible/open PTO policy. All U.S. GLGers also have access to other benefits such as tuition reimbursement, wellness programs, speaker series events, employee resource groups, and ample social impact programs.
- Mobility: When certain performance and tenure requirements are met, employees can explore mobility opportunities in different roles, offices, and/or regions
- Work Environment: Although we are currently working from home due to the global pandemic, all of our U.S. offices are open for employees who would prefer to work in an office setting. Our U.S. offices offer numerous perks and vary by location. When working in our New York or Austin offices, employees can enjoy incentives such as complimentary meals, full service barista bars, and access to on-site gyms.