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Sr. Program Manager, Amazon Associates

Do you want to work on an innovative and high-impact business that is changing the way customers make purchasing decisions? Do you want to operate in a green field space that takes on challenging problems to provide best in class solutions for our Customer worldwide? Are you self-motivated with strong ownership and ability to work through ambiguity to deliver results? Join us to make a real life-changing difference to how Canadian customers shop online.

With its network of over 100,000 publishers, the Amazon Associates program is a global leader in online marketing and one of the largest external paid traffic channels for Amazon. The Amazon Associates Business Team, reaches a large number of websites, blogs and influencers worldwide (called associates). These associates create original content to help customers make informed purchase decisions on Amazon. Associates is an integral part of the Amazon marketing mix, bringing new customers to the site, driving existing customers to discover new products or programs such as Amazon Prime, and increasing overall customer loyalty. We are currently seeking a Program Manager to help run the Associates program for Amazon Canada. The ideal candidate will be a self-starter comfortable with ambiguity in a data-driven, fast-paced environment. You will exhibit strong analytical and interpersonal skills with the demonstrated ability to operate independently and deliver results.

Primary Responsibilities
- Own, develop and implement content and communications marketing plan to drive awareness and engagement with our affiliate marketers.
- Own go to market strategy and execution of new features for Amazon Associates Canada.
- Own and drive a product roadmap for Associates in Canada.
- Engage regularly with key internal business, product, legal, marketing and technical stakeholders (both locally and internationally)
- Provide ongoing operational support for partners and internal stakeholders
- Drive simplified solutions for partners, including tools to get partners to implement effective integrations (links, API features etc.).
- Drive special deal terms and negotiations with existing partners to efficiently maximize their promotional activities for Amazon
- Apply continuous improvement methodologies to improve existing processes and workflows.

To excel in this role, you will:
- Be willing to “roll up your sleeves” and operate with limited guidance
- Have strong interpersonal skills and be able to influence remote teams, both technical and non-technical
- Bring analytical horsepower and a deep curiosity about how things work
- Be commercially savvy and have excellent business judgment
- Bring operational rigor, holding your program stakeholders to the highest of standards

Basic Qualifications
- Bachelor's degree required
- 5+ years of relevant experience in retail, operations, and/or business /consulting
- Experience executing large projects end-to-end, and/ managing complex programs, with successful delivery of meaningful results
- Technical background experience working with complex online tools
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Experience in communicating and supporting external clients, as well as working with internal stakeholders.
- Bias towards data-based decision making
- Excellent written and verbal communication skills
- Superior analytical skills including enhanced Excel capabilities and experience with SQL

Preferred qualifications
- Experience in eCommerce, Digital Marketing, Merchandising Digital/Affiliate Marketing
- Experience working with global product and technology teams
- Experience managing technical projects of varying complexity
- Ability to operate simultaneously and effectively in both tactical and strategic modes
- Strong communication skills, specifically with explaining technical concepts to a non-technical audience.