Administrative Manager

Job Responsibilities

Careers at DHEC: 
Work that makes a difference!
Pursuing Excellence, Inspiring Innovation, Promoting Teamwork, and Embracing Service

Under the direct supervision of the Registered Nurse/Health Department Manager, the Administrative Manager will provide direction and supervision to the administrative support staff in Preventive Health (PH), Immunization (IZ), and Medical Records. In this role the Manager will, collaborate with all disciplines and administration to assure the effectiveness and efficiency in the provision of services are provided in a culturally competent and customer-focused environment.
 

Client and Clinic Services:

-Ensure staff comply with the program and agency guidelines for Preventive Health, Immunization and other relevant programs as they arise. 

-Meet, interview, and direct public health clients in accordance with program policies. 

-Process information, complete medical records and enter information into an applicable electronic application; ensure compliance with agency guidelines for billing, medical records, Employee Health Record (EHR) and other documentation.  

-Answer inbound telephone calls to assist with scheduling appointments as needed.

-Establish and provide support to Medical Records, Preventive Health, and Immunizations. 

Management:
 

-Supervise and instruct team members to ensure agency and program policies are followed by consulting staff on administrative policies and procedures. 

-Review and approve employees' time and leave request(s) in the South Carolina Enterprise Information System (SCEIS).
 

-Maintain audit and training records, as well as Employee Performance Management System (EPMS) for individual staff annually. This provide regular feedback and appraisal of performance and documents feedback and the overall appraisal.

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Minimum and Additional Requirements

State Minimum Requirements: A high school diploma and relevant experience in business management, public administration, or administrative services or a bachelor's degree may be substituted for the required work experience.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. 
 

Agency Additional Requirements: A bachelor's degree in a related field and two (2) years of administrative supervisory experience; or associate's degree in a related field and four years of relevant administrative experience, two (2) of which are supervisory experience; or High School or a General Education Diploma (GED) and six (6) years of relevant administrative experience, two of which are supervisory experience. Agency experience and proven ability may be substituted for supervisory experience.
 

Preferred Qualifications

Knowledge in healthcare operations and medical terminology; knowledge in health information management, billing, and electronic health records. Training in data privacy and security (HIPAA); bilingual in Spanish/English. 

Additional Comments

DRIVING RECORD: If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

Equal Employment: SC DHEC is an equal employment opportunity/affirmative action employing agency.  We are committed to a diverse workforce.  SC DHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

Reasonable Accommodation: Applicants needing an accommodation for medical reasons or a sincerely held religious belief may submit a request for an accommodation.  A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.  

Immunization Requirements: 

All new employees who are healthcare providers will be required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, varicella, and Hepatitis B prior to beginning employment.

Our Public Health Workforce Protection Policy requires healthcare staff with job-specific exposure risk to be fully vaccinated or alternatively, tested for COVID-19 on a weekly basis.

The South Carolina Department of Health and Environmental Control offers an exceptional benefits package for FTE positions that includes:
 
 •  Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, & Children
 •  15 days annual (vacation) leave per year
 •  15 days sick leave per year
 •  13 paid holidays
 •  State Retirement Plan and Deferred Compensation Programs    

Agency

State of South Carolina

Agency

DHEC-PH Region-Midlands

Address

2000 Hampton Street

Columbia, South Carolina, 29204

Phone

803-576-2768
 

THE LANGUAGE USED IN THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT BETWEEN THE EMPLOYEE AND THE AGENCY. THIS DOCUMENT DOES NOT CREATE ANY CONTRACTUAL RIGHTS OR ENTITLEMENTS. THE AGENCY RESERVES THE RIGHT TO REVISE THE CONTENT OF THIS DOCUMENT, IN WHOLE OR IN PART. NO PROMISES OR ASSURANCES, WHETHER WRITTEN OR ORAL, WHICH ARE CONTRARY TO OR INCONSISTENT WITH THE TERMS OF THIS PARAGRAPH CREATE ANY CONTRACT OF EMPLOYMENT.