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Product Specialist - Industrial Automation

Mitsubishi Electric Automation
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Mitsubishi Electric Automation is a global leader in providing quality automation solutions to a variety of industries, from manufacturing and industrial to medical and agriculture. We have immense pride in our employees who demonstrate an incomparable commitment to excellence. When you choose a career with Mitsubishi Electric Automation, you are choosing a passionate and hard-working team environment that prides itself in diversity, inclusion, sustainability efforts, and employee support.

At Mitsubishi Electric Automation, you will have the opportunity to work with the latest technologies and best resources, so you can help us make a positive impact on the world. Our products are known for their quality, compatibility, and reliance. Exceptional customer service and vast product support is what makes us stand out from the rest. We are looking to add motivated, skilled individuals to our team that have an eagerness for and interest in technology and artificial intelligence.

We are proud to offer a competitive salary and a broad range of benefits including health/dental/vision plans, 401k with company match, company paid group life insurance, long and short-term disability, employee discount programs, charitable donation matching, pet insurance and much more!

POSITION SUMMARY

In an effort to achieve significant sales growth within assigned territory, the Sr. Product Specialist will provide “pre-sales” technical support and sales/marketing assistance to our distributors in support of MEAU strategic product lines, focusing on VFD products. The Sr. Product Specialist acts as liaison between MEAU Regional Sales and Marketing and provides a local marketing presence withing assigned region, performing functions such as creating marketing collateral, creating and delivering sales training, and participating in local marketing events.

POSITION DUTIES AND RESPONSIBILITIES

Essential Functions

  • Provide pre-sale technical support and sales/marketing assistance to distributors and MEAU sales personnel with a focus on strategic Mitsubishi product lines (VFD). Technical support and sales/marketing assistance includes, but is not limited to, these activities:

 

  • Provide MEAU product, solution & service recommendations for distributors for key & targets customers.
  • Plan and lead joint sales calls with channel, per Distributor Sales Plans (DSPs), to expand customer base and maintain key customer relationships.
  • Serve as the escalated technical resource SME to assigned distributors.
  • Provide engineering and marketing documentation & tools from the MEAU “knowledge base” library.

 

  • Provide feedback in effort to develop technical/application notes, quick start guides, and other technical marketing materials where applicable.
  • Maintain current knowledge of new products and applications, through self-study, hands-on testing of demo units, and seminar attendance.
  • Participate in TSG seminars, training, and product introduction activities.
  • Provide technical product and solution configuration training to distributor Product Specialists and Application Engineers.
  • Support Marketing collateral such as Success Stories and Case Studies based on regional customer requirements and successes.
  • Create and deliver sales training to both external distributor as well as internal MEAU sales personnel.

 

  • Work with MEAU Product Marketing to request product enhancements based on technical comparison with our competitors, customer & industry requirements.
  • Communicate with Product Marketing to maintain knowledge of product release schedules and provide input on development for products and solutions necessary to capture additional market share.
  • Provide pre-sale technical support and sales/marketing assistance to distributors and MEAU sales personnel with a focus on strategic Mitsubishi VFD product lines. Technical support and sales/marketing assistance includes, but is not limited to, these activities:

Supervisory / Managerial Responsibilities

  • None

Travel Requirements

  • Between 25-40% travel based on customer demand, primarily within assigned region.

ESSENTIAL EDUCATION, SKILLS AND EXPERIENCE

  • BS in Electrical or Mechanical Engineering or equivalent experience.
  • 7-10 years of application experience with industrial automation products.
  • Experience with Servo, VFD, HMI, PLC, Robots, Control Networks and industrial automation applications.
  • Technical writing skills.
  • Proven project management experience.
  • Excellent customer service and phone skills.
  • Professional & respectful communication style and attitude – both in person and virtual.

BENEFICIAL EDUCATION, SKILLS AND EXPERIENCE

  • Strong background in VFD, PLC, HMI and industrial networks.
  • Unique experience applying VFD products in automation applications.
  • Must be physically able to travel, including the ability to:
  • Sit for extended periods of time for the purposes of travel
  • Operate a motor vehicle for both short and long distances
  • Fly via commercial flights, both nationally and internationally as needed
  • Ability to develop and maintain in-depth, up-to-date technical knowledge of assigned product(s).
  • Ability to operate effectively as part of a team.
  • Ability to navigate and participate on a team and in a multi-department environment.
  • Ability to actively prioritize tasks with limited direction.
  • Flexible work style with the ability to navigate changing priorities.
  • Excellent interpersonal skills and presence to deal effectively with internal and external customers.
  • Strong organizational and time-management skills.

This is a remote position -  we will consider candidates residing in the Midwest.

New/recent grads are encouraged to apply.

Why choose us?

You would be joining:

  • A successful team of smart, dedicated professionals who are not only the best in their respective fields but are committed to a tradition of technological leadership and innovation.
  • An organization that truly cares about employee engagement and understands the impact of clear and consistent communication.
  • Our leaders are committed to ensuring all employees are regularly informed about the state of the business, understand how they fit in, and know where they can make a difference.
  • Employees are encouraged to pursue professional development opportunities and participate in in-house training programs.

We value our employees, and we offer an extensive benefits package that adds value to your total compensation. Our broad range of benefits include:

  • Health, dental and vision insurance plans with company contribution – we offer different plans, including PPO and HMO (HMO offered only in some states)
  • Competitive 401k with company match
  • Paid Vacation
  • 13 Paid Holidays, including floater holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Life Insurance
  • Employee life insurance - company paid core coverage plus supplemental coverage
  • Dependent life insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employee Assistance Program
  • Employee Discount Program
  • Pet Insurance 
  • Company vehicle provided  
  • REMOTE WORK OPPORTUNITY

Mitsubishi Electric Automation, Inc. is committed to the employment and advancement of minorities, females, individuals with disabilities, and veterans. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, ancestry, citizenship status, age, marital status, disability, veteran status, sexual orientation, or any other lawfully protected characteristic.