Emergency Shelter Case Manager

Shelter Case Manager Job Summary:

South Suburban PADS is looking for compassionate leaders who want to prevent and end homelessness in the south suburbs of Chicago.

The Emergency Shelter Case Manager provides support and assistance to families and individuals experiencing homelessness. The Emergency Shelter Case Manager is responsible for engaging intensively with shelter clients to help connect them to services and to assist them in seeking and obtaining housing.

All newly hired employees will be required to supply proof of Covid-19 immunization or receive an approved exemption during the onboarding process.

Work will be performed at our Chicago Heights office, local hotels (used for shelter) and from home.

Job Responsibilities:

· Assist clients to check-in and check-out of hotel-based shelters or other program housing options as needed

· Provide case management for shelter clients on an ongoing, regular basis

· Assess shelter guests to determine their need and eligibility for public benefits

· Help individuals and families apply for and obtain public benefits

· Assist shelter guests to create a service plan that establishes housing goals and addresses barriers to housing and long-term independence

· Serve as a liaison to help families access additional services through their schools

· Provide referrals so that individuals and families can access additional services through community partners

· Coordinate with housing providers and Coordinated Entry to assist clients in order to access permanent housing opportunities

· Conduct inspections of living areas

· Assist in providing progressive discipline and recording incident reports and HMIS notes to address shelter rule violations

· Record case management notes and services in the HMIS database

· Provide services from a strengths-based, trauma informed perspective

· Maintain paper files with documentation required documentation

· Comply with funder requirements and assist with preparation for monitorings and audits

· Participate in the emergency response system by serving on-call a few days and nights per week

· Other duties as assigned

Requirements:

· 4-year College Degree in Health, Social Service or a related field from an accredited college or university

· 2 years of previous experience as a case manager or social worker, preferably with prior experience working with people who were homeless

· Bilingual Spanish preferred

· Demonstrated proficiency in MS Word and Excel

· Prior experience with housing intake and the Homeless Management Information System (HMIS) or a related social service database is desired.

· All current employees must be fully vaccinated for Covid-19 or receive an approved exemption. All newly hired employees will be required to supply proof of immunization or receive an approved exemption during the onboarding process.

South Suburban PADS is a 501(c)3 not-for-profit organization that is working to prevent and end homelessness in the south suburbs of Chicago. Over the past 33 years, the organization has provided shelter and meals to enable 20,000 people to survive homelessness. In addition, South Suburban PADS provides pathways home and currently helps over 500 people to preserve or access affordable rental homes every year. South Suburban PADS is the proud recipient of the 2018 Bank of America Neighborhood Builders Award. More at sspads.org

SSPADS adheres to the employment policy of providing equal opportunities to all job applicants and employees regardless of ethnicity, race, color, religion, sex, age, national origin, veteran status, disability or sexual orientation.