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Supervisory Licensed Clinician

The Providencia Group
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About the Role

The Supervisory Licensed Clinician (Supervisory Well-being Professional) will report to the Program Manager and supervise in-person (NOT a remote position), a team of licensed clinicians (Field Child Well-Being Professionals). This position will support the mission and aims of the Department of Homeland Security, Office of Health Security.

What You’ll Do

  • Supervise a team of licensed clinicians to ensure productivity, quality, customer service, and compliance with contractual and policy requirements.
  • Provide clinical direction to direct reports in a fast-paced, high-volume setting.
  • Act as a subject-matter-expert to create recommendations for the care of children, working with all stakeholders.
  • Provide guidance in the creation of service plans for children with behavioral or mental health issues.
  • Identify technical and training needs to elevate to the Program Manager.
  • Analyze tasks and work volumes to provide planning and recommendations on staffing, assignments, and different projects.
  • Audit work products from direct reports for thoroughness, appropriateness, and compliance.
  • Assist in creating, implementing, and updating standard operating procedures, performance improvement plans, and supporting special projects as needed
  • Attend meetings, as needed, with the customer, vendors, and other stakeholders.
  • Travel to client sites and monitor the activities of program staff on a regular schedule.
  • Responsible for the ongoing professional development of direct reports.

What we’re looking for

Key Skills

  • Masters’ degree or higher in social work, psychology, counseling, or related social science discipline where clinical training and experience is a program requirement
  • Independent and unrestricted license in social work, counseling, or related field required
  • 5+ years working experience post full licensure in child development, culturally competent and trauma-centered care, and performing evaluations in direct engagement with children and their families
  • Must have at least 2 years experience in a Supervisory/Management/Lead role overseeing behavioral health staff
  • Bilingual and bicultural: English and: Spanish, and/or Haitian Creole, and/or French, required
  • Strong clinical skills in crisis, intervention
  • Commitment to programming involving person-centered, and trauma- informed treatment strategies in a time sensitive, urgent environment
  • Coach and mentor direct reports
  • Experience working as part of a multidisciplinary team
  • Experience working with immigrant youth and families and underserved populations
  • Strong communication skills, both written and verbal, excellent organizational abilities
  • Excellent judgement and leadership capabilities
  • Must possess strong computer skills in MS Office, including Excel, Word, Teams

Key Knowledge

  • Children’s behavioral health diagnoses
  • Evidence-based techniques for treating trauma, loss, and grief, and best practices in mental health triage
  • Behavioral health needs of migrant and vulnerable populations
  • In-depth understanding monitoring QC Plan(s), which includes the work output level, quality of the work product, quality of service and ensuring technical contract compliance
  • The use of key performance indicators to proactively monitor and improve performance
  • Developing standard operating procedures, protocols and guidelines that support the changing/evolving needs of the operation

Key Behaviors

  • A long-term view on people expressed through compassion and support
  • A passion to be involved in high-impact work that makes a difference
  • A drive for excellence and continual improvement

Work Schedule

  • This contract operates on a 24x7x365 basis.
  • Due to the importance of this position, employees supporting this contract may be required to work extended hours including evening work, support on-call assignments, and work weekends to support time-sensitive or real-time complex services.
  • This position is considered ESSENTIAL – Field Child Well-Being Professionals are required to report and work during emergencies or crises, including inclement weather, natural and man-made disasters, etc.

Condition of employment

  • Maintain full licensure and supervisor license, if needed for assigned state
  • Complete a rigorous culture and competency testing process
  • Complete a Drug Test
  • Must be at least 21 years of age
  • A valid US Driver’s license
  • Have the ability to obtain a Public Trust Clearance

Security Clearance Requirements

  • Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information.
  • Must be a U.S Citizen or Permanent Resident.
  • Residency requirement - 3 consecutive years in the last 5 years.

Physical Demands

  • Standing/Walking/Mobility: Must have mobility to attend meeting with other managers and employees.
  • Climbing/Stooping/Kneeling: 10% of the time.
  • Lifting/Pulling/Pushing: 10% of the time.
  • Fingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the time.
  • Sitting: Sitting for prolonged and extended periods of time.