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Supervisor, Adult Day Services (Santa Ana)

Supervisor, ADS

Job LocationsUS-CA-Santa Ana | US-CA-Brea | US-CA-Orange | US-CA-Fountain Valley | US-CA-Anaheim

Job ID

2024-8168

 

Overview

Looking for more than just a job? Join our team and begin a career with purpose!  Are you looking to begin or continue a career supporting individuals with intellectual and developmental disabilities? In this position you would empower people with disabilities to gain social and daily living skills, and to become active members of their communities.  ESSC is the largest disability services organization in California and we have been operating for over 100 years! At ESSC, we value the uniqueness and dignity of our associates and their contributions to our organization. Our strength is in our diversity, and every day, we strive to uphold our values of respect and inclusion for all.  Apply today to find out more.  

 

This position would monitor the day-to-day operation of the Santa Ana Adult Day Program. In this position you would supervise, evaluate, and train associates within the scope of authority. You would assist with planning of all aspects of service to achieve the desired outcomes and to assure services comply with person-centered service design and with all applicable internal and external oversight. This position would work collaboratively with Program Directors and all service line associates to ensure delivery of high quality person-centered services that empower people, meet their personal needs, and support them to direct their own days and lives.

 

 

Position: Supervisor, Adult Day Services (behavior program/community based)

Location: Santa Ana - Must be willing to travel to OC Adult Day Services locations and for field observations, etc.

Hours: Full-time - M-F 7:30 am to 4:00 pm

Hourly Pay Rate: $22.00

 

  • We offer a career path with opportunities to advance
  • Great work culture and work/life balance
  • Excellent Monday through Friday work schedule. No weekends or evenings!
  • Full-time positions are eligible for medical, dental, vision, 11 paid holidays, 15 days of paid time off, 401k program, tuition reimbursement of up to $5,250 per year, student loan counseling program, EAP program, and more!

 

Internal Associates - Please complete an Application for Advancement form and have your supervisor sign the form.  Email the form to Rebecca Valadez and then HR approval will be obtained. Positions are open for a minimum of 3 business days and can close at any time thereafter. The form can be obtained at: https://inside.essc.org/Interact/Pages/Section/Default.aspx?section=3264https://inside.essc.org/page/5591 or email Rebecca Valadez . Additional information regarding eligibility for promotions/transfers can be found in the ESSC Associate Policy Manual at: https://inside.essc.org/Interact/Pages/Section/Default.aspx?Section=3273  

Responsibilities

  • Supervises the coordination of service delivery for individuals as designated; including but not limited to intake process, assessments, service assignment, and effective service delivery; facilitates or conducts associated meetings. Oversees and coordinates data collection, organization, and storage of documentation related to individuals who use the services; including handling of electronic health records where required.
  • Promotes, models, and ensures adherence with person-centered standards and service culture by ensuring person-centered planning, and inclusion of opportunities and variety of experiences reflective of the interests and preferences of individuals who use the service. Understands and reinforces all concepts of the ESSC PCCP manual.
  • Ensures compliance of, and exhibits, a thorough understanding and functional knowledge of all quality assurance and safety standards for designated service(s), inclusive of all organizational standards and applicable licensing agencies, service design, accreditations and other regulatory requirements. Provides input to the development and improvement of policies and procedures.
  • Evaluates training needs and conducts thorough observations of all associates within the service; based on identified needs, provides feedback in a manner that is effective, constructive, and conducive to the associates growth and success. Ensures the proper completion of all required personnel documentation.
  • Maintains positive working relationships with associates, with individuals who use the services, their support team, referral agencies, community contacts, and others who are important to them and their success.
  • Substitutes for direct service associates as needed.
  • Performs other duties as assigned.

Qualifications

  • Ability to communicate effectively, through oral and written skills, with all levels of personnel and the general public. Able to foster team work, effective monitoring, motivating, training, and mentoring of staff.
  • Knowledge of person-centered programming approach providing services to create purposeful and meaningful activities.
  • Ability to consistently demonstrate good judgment and decision-making skills; exercise discretion and handle sensitive and confidential matters appropriately.
  • Ability to develop associates and provide approved upon effective progressive discipline when necessary.
  • Ability to interpret and carry out written and/or oral instructions.
  • Ability to properly interpret and implement policies, procedures, and regulations.
  • Ability to demonstrate active listening, patience, and empathy in communicating with individuals that use the service, their families and/or caregivers.
  • Demonstrated proficiency with Microsoft Office applications (e.g. Outlook, Excel, Word, and PowerPoint) and the electronic health records system.
  • Ability to provide assistance with personal care to participants, including ability to transfer an individual who has no weight-bearing skills.
  • Ability to resolve conflicts and remain calm and collective in stressful environment.
  • Able to establish and maintain a working environment conductive to positive morale, quality, creativity, and teamwork.
  • Ability to lift up to 50 pounds repetitively. Ability to walk, stoop, stand, and kneel for extended periods of time. Ability to push wheelchairs on a variety of terrain. Must be able to tolerate an outdoor work environment inclusive of a variety of weather conditions.
  • Ability to travel locally with individuals who use the service to participate in activities related to the service.
  • Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements.
  • Ability to pass post-offer medical examination and test for tuberculosis.
  • Ability to travel throughout Southern California to multiple ESSC locations with own reliable transportation. Provide proof of valid California driver’s license, a clean driving record, proper auto insurance, and vehicle registration, in compliance with Transportation Safety Standards. May be required to transport individuals using the service.
  • Must pass all drug testing required by ESSC.

EDUCATION:

  • Bachelor’s degree in Human Services or related field preferred.
  • Possess and maintain valid CPR and First Aid Certifications.
  • Possess and maintain non-violent crisis management/intervention certifications (such as CPI, QBS, etc.).

EXPERIENCE:

  • Four (4) years of work experience in related field is preferred, including some supervisory experience.
  • Or the combination of experience, education, and training to perform the job successfully.