Bilingual Customer Care Associate

Full Job Descritpion: Bilingual Customer Care Associate
 

Salary/Compensation: Hourly 10

Tulsa Public Schools' existing salary schedules provide career increment adjustments based on education/experience and/or and years of credible service. Additionally, our board of education recently approved salary & benefit increases for qualifying positions. We are currently in the process of updating job descriptions and accompanying salary information.  For information about salary and benefits for this specific position, please visit our Compensation and Benefits website.
 

About Our District: At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community.
 

Position Summary: Assists with Enrollment and Student Information Department processes to include: student enrollment, student records, transfers, attendance, graduation/credit requirements, transcripts, assessment, suspension, drop-outs/truancy reports, trend data reports, state reports, and surveys for non-English speaking families.

Minimum Qualifications:
Education:
• High School diploma or equivalent.
• College credit or degree preferred
Experience:
• Two (2) years' administrative experience preferred
• Prior customer service experience
• Two (2) years’ experience in K-12 settings that serve low-income students and
communities

Specialized Knowledge, Licenses, etc.:
• Bilingual in Spanish required
• Proficient in Microsoft Office Suite and Google Suite