Sales Trading Associate
Position Summary:
We are seeking a highly motivated and results-driven Sales Trading Associate to join our sales and trading team. The ideal candidate will be responsible for supporting the sales team, acquiring new clients, managing relationships with existing clients, and facilitating smooth onboarding processes, providing superior customer service, all while maintaining compliance with industry regulations.
The candidate will be required to obtain a Series 7 license.
Occasional travel will be required for industry events and sales meetings.
This job is for immediate start, do not apply if you're not ready to start working within 8 weeks from your application submission.
Key Responsibilities:
Customer Acquisition & Sales:
- Proactively identify and acquire new clients through direct outreach, networking, and leveraging existing relationships.
- Develop and maintain relationships with institutional and retail clients, ensuring client satisfaction and retention.
- Understand clients’ trading needs and objectives, providing tailored trading solutions and recommendations.
Customer Relationship Management (CRM):
- Provide excellent customer service by addressing client inquiries and resolving issues in a timely and professional manner.
- Offer ongoing support to clients, assisting with onboarding, troubleshooting, and account management.
- Conduct regular check-ins with clients to ensure satisfaction and to identify potential opportunities for additional services or products.
Onboarding & Support:
- Manage client onboarding processes, ensuring all necessary documentation and regulatory requirements are met.
- Assist clients with navigating platforms, executing trades, and understanding account statements.
- Provide training and support to new clients on trading systems, platforms, and market operations.
Licenses & Certifications:
- Series 7 License (will be required, can be sponsored for it).
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Experience:
- Sales, Trading or any financial experience is optional, however, 1-3 years of experience in a sales or trading environment, preferably within financial services or brokerage firms will be preferred .
- Experience with customer acquisition, relationship management, and supporting trading activities.
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Skills & Competencies:
- Sales, communication and interpersonal skills, with the ability to build and maintain new and exiting client relationships.
- Deal with pressure, solve problems while markets are moving and traders are screaming, while maintaining a high level of accuracy.
- Strong problem-solving and analytical skills.
- CRM systems, and Microsoft Office Suite (Excel, Word, PowerPoint).
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Personal Attributes:
- Highly motivated, self-starter with a strong work ethic and a results-driven approach.
- Detail-oriented and organized, with the ability to manage multiple tasks simultaneously.
- Team player with a collaborative attitude, but also comfortable working independently.
- Adaptable to changes in a fast-moving market environment.
Sales Trading Associate
Sales
Customer Acquisition
Broker Dealer Sales
Financial Services Sales and Trading
Customer Relationship Management
Customer onboarding and support
Series 7 License