Sr. Business Process Engineer

The Senior Business Process Engineer will be a key leader in driving strategic process optimization and large-scale transformation initiatives within our organization. This individual will be responsible for conducting in-depth analyses of complex, cross-functional business processes, identifying high-impact opportunities for improvement and innovation, developing and implementing comprehensive solutions to enhance efficiency, productivity, and customer/client satisfaction, as well as leading and mentoring junior team members.

Key Responsibilities:

• Process Analysis: Lead complex, end-to-end analyses of existing P&C insurance processes, identifying inefficiencies and improvement opportunities.
• Process Design: Lead the design and develop streamlined, efficient, and customer-centric business processes that align with organizational goals and P&C insurance industry best practices.
• Large-scale Implementation: Oversee the implementation of major process improvements across multiple teams, managing risks and ensuring business continuity.
• Change Leadership: Drive organizational change management for significant process transformations, influencing stakeholders at all levels of the organization.
• Performance Optimization: Develop comprehensive performance management frameworks for processes, linking process improvements to key business outcomes.
• Project Team Leadership: Mentor and develop junior team members, fostering a culture of continuous improvement and innovation.
• Stakeholder Management & Influence: Build and maintain strong relationships with senior stakeholders across the organization, aligning process improvement initiatives with strategic business objectives.
• Process Training: Oversee the development of training strategies for major process transformations. Design training programs for complex processes, and coach other team members in effective training delivery. Assess the impact of training initiatives on process adoption and performance.

Salary Range

$70,000.00-$150,000.00 USD 

The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.

The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.

Qualifications

• 5-8 years of experience in business process management, with a significant focus on P&C insurance processes.
• Deep expertise in P&C insurance claims processes and claims operations value chain.
• Advanced knowledge of process improvement methodologies (e.g., Lean, Six Sigma, BPM).
• Proven track record of successfully leading large-scale process improvement initiatives in P&C insurance.
• Strong leadership and team management skills.
• Excellent project management abilities, including experience with Agile methodologies.
• Advanced stakeholder management, communication, and influence skills.
• Ability to link and measure process improvements to key business outcomes in P&C insurance.