Risk Department Claims Coordinator I

The Risk Department Claims Coordinator I shall be responsible for, but not limited to, the following:

• Learn and follow established procedures.
• Access vendor database of locations to correctly communicate information
• Establish claim files
• Request necessary documentation from appropriate locations or departments
• Setup reminders for missing information and follow-ups
• Enter claims on both internal and external systems and spreadsheets
• Maintain DOT Registers
• Work with adjusters and locations through life of claim in a timely, courteous, accurate manner
• Update claim files with email communication, work status changes, invoices, etc.
• Maintain spreadsheets to track DART
• Provide mandatory training materials for all locations and track for completion
• Process and provide monthly reports
• Processing incoming mail, research, scan, distribute, and file
• Request, distribute and file Certificiate of Insurance documents
• Close claims, note Diary pages
• Backup for Claims Coordinator II during vacation or out of office days
• Completing tasks quickly and efficiently due to tight deadlines or critical situations

Required Technical Skills:

• Basic math and reading skills.
• Ability to work well with numbers.
• Ability to have good phone etiquette. 
• Strong data entry skills.

Required Soft Skills:

• Ability to work without direct supervision.
• Excellent verbal communication skills.
• Excellent leadership, interpersonal, and conflict resolution skills.
• Coachable and willing to learn.
• Ability to communicate effectively both verbally and in writing.
• Ability to multitask. 
• Strong attention to detail.

Educations, Certifications and Experience:

The following is preferred:

• Strong written communication skills.
• Microsoft Office Experience. 
• Proficient in typing.
• Familiarity with Adobe products

Physical Requirements:

(S)he will be required to sit and stand for long periods of time. Will be required to lift and move large amounts of paperwork (boxes of files). Will be required to stoop, bend, and reach above the head and below the knees to file and retrieve data.

I understand the description of this job and the essential functions, as given above. I also understand that all the duties are not described above and that I will perform those above and other related duties as directed by my supervisor.

Other:

The Risk Department Claims Coordinator I is an hourly role and will report to the Director of Risk Management

Standard Hours: 8:00am- 5:00pm (subject to management’s discretion). Working overtime, holidays, and weekends may be required.

Prairie Farms Dairy, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.