Client Support Technician III
- Responsible for resolving complex operational problems and coordinating the administration of the system.
- Functions as webmaster for the agency.
- Monitors the system applications to track operating efficiency.
- Develops and maintains a comprehensive disaster prevention and recovery plan for hardware failure, communications failure, and backup recovery for Hudspeth Regional Center.
- Coordinates the configuration and installation of LAN hardware and software.
- Ensures that file server functions and connectivity necessary to support the LAN environment is operating effectively.
- Ensures archiving and system backups, are carried out on a regular basis.
- Provides support and assistance to users of personal computers to enable them to make the optimum use of available hardware and software features (training).
- Complies with agency policies, plans and decisions as well as promotes and supports high standards of confidentiality with no substantiated incidences or reports of non-support.
- Performs related or similar duties as required or assigned.