Loan/Collection Officer 1/2 Flex

Are you currently in banking?  Do you have any office administrative experience?  We believe this is the exciting new career path just for you!  

The Division of Investments with the Department of Commerce Community and Economic Development is recruiting for a Loan/Collection Officer 1/2 Flex (PCN 08-1268).

What is a “Flex”?   A “Flex” position offers the opportunity to advance from a Loan Collection Officer 1 to a Loan Collection Officer 2 upon successful completion of your training and probationary period. Typically, such promotions require applying for a new position in a different department or division. However, in this role, you can achieve career growth without needing to apply elsewhere. We are committed to your success and professional development within our team.

Our division is dedicated to providing exceptional customer service to the residents of Alaska. We seek individuals who are passionate about making a positive impact in the lives of those we serve. If this sounds like you, we encourage you to apply. We would be delighted to welcome you as a valuable member of our team.

We train our loan officers to become experts on all commercial loan transactions that could lead to other advancement opportunities.

This is a dynamic and adaptable position within our organization, designed to support the lending for all loan programs administered by the Division. The successful candidate will be responsible for a wide range of tasks, including but not limited to: Processing loan applications, reviewing creditworthiness, generating loan documentation, and resolving customer inquiries. This position may require working across multiple loan programs and adapting to evolving needs. This individual will be a key contributor to the efficient and effective operation of our lending and servicing functions and will conduct the State's direct lending business with professionalism, integrity, accountability, and a spirit of continuous improvement.

Our organization, mission and culture:

The mission of the Division of Investments team is to administer and service loan programs under the Department of Commerce, Community and Economic Development. These programs were primarily designed to promote economic development through direct state lending in industries and areas of the state that are not adequately serviced by the private sector. 

The Investments team values a work-life balance, the team is a small, welcoming community of loan officers, collection officers, loan closers, accountants, and technicians. You will be part of a team that promotes economic development and works closely with small businesses and commercial fishermen through out the State of Alaska.

 

Our dynamic team is seeking talented individuals like you to join us! 

Joining our team allows you to become part of a close-knit community where support, mentorship, and camaraderie abound including potential advancement within the division. Taking this position will enable you to build a solid core knowledge of lending practices by empowering you with the skills and knowledge necessary to excel in your role and reach your full potential. 

The working environment you can expect:

This position is in the Robert B. Atwood building on the 18th floor in downtown Anchorage with views of the Park Strip, Chugach Mountain Range, Cook Inlet, and Mt. Denali. The Investments team fosters collaboration and encourages open communication, while designated quiet zones provide a sanctuary for focused work.

To be successful in this position a candidate will need the following core competencies:

Learning: Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.

Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

Lending: Knowledge of the principles, practices and techniques of lending and/or debt collection, perfected lien, and security instruments.

Financial Analysis: Experience, demonstrated skills, and knowledge of the principles, methods, and techniques of analyzing individual and business financial statements. Evaluates key financial indicators relevant to lending.

Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

To be successful in this position you should know the following:

Perform outreach efforts of available loan programs by traveling to Alaskan communities and making public presentations, attending trade shows and workshops and meeting one on one with prospective borrowers.   

Conduct inspections of all types of collateral used to secure the loans assigned; prepare inspection reports containing an analysis of condition and value. Take action or make recommendations to protect collateral as necessary.

Utilize complex proprietary software for all loan programs administered.   Utilization includes entering data and customer correspondence, reviewing, and analyzing existing borrower information, managing timelines and workloads, and ensuring all entries are accurate.

**Classification Review Notice**
This Position Description is currently being reviewed by the Division of Personnel & Labor Relations, Classification Section. Depending on the outcome of the allocation, this recruitment pool may or may not be utilized to fill this vacancy.