Loan/Collection Officer 3

This on-site position is located in our Juneau Headquarters Office, in the State Office Building, in beautiful downtown Juneau, Alaska. This position is not eligible for telework and is for Alaska Residents only.

The Division of Investments with the Department of Commerce Community and Economic Development is recruiting for a Loan/Collection Officer 3 (PCN 08-9074).  

 

Are you ready to lead and elevate our lending team? Your guidance will shape a top-notch team that excels in administering Fisheries Enhancement Revolving Loan Fund, Commercial Fishing Revolving Loan Fund, Salmon Enhancement Tax contracts and elections, Regional Seafood Development contracts and elections, Alaska Capstone Avionics Loan Program, and other loan programs serviced by the division. 

As the Lending Supervisor you will be responsible for leading and managing a team of lending officers with the some of the following responsibilities:
 

• Provide guidance and support and ensuring that all loan activities are conducted professionally and ethically. Oversee the performance and work of subordinate staff, ensuring adherence to all relevant statutes, regulations, policies, procedures, and industry standards.
• Assign incoming loan applications and requests based on staff authority levels and training; allocate resources and set work schedules accordingly. Provide training and corrective measures when loan decisions do not meet division standards.
• Provide subordinates with performance measures, standards, and objectives; prepare timely evaluations based on established criteria. This involves setting clear performance targets, monitoring progress, and providing regular feedback to their team members.

This position involves authorized travel to both urban and rural communities to promote the division's loan programs. Responsibilities include providing information and assistance with loan applications, making presentations to individuals and interested parties, and inspecting properties and business operations that have received division funding.

If you are a motivated and experienced professional looking to take on a leadership role in our Lending Section, we encourage you to apply. Join us in making a positive impact and driving the success of our team for our communities and our state.

Our organization, mission and culture:
The Division of Investments administers and services several loan programs under the Department of Commerce, Community and Economic Development. These programs were primarily designed to promote economic development through direct state lending in industries and areas of the state that are not adequately serviced by the private sector.

The Investments team values a work-life balance, the team is a small, welcoming community of loan officers, collection officers, loan closers, accountants, and technicians. You will be part of a team that promotes economic development and works closely with small businesses and commercial fishermen throughout the State of Alaska.

We invite you to join us in a dynamic role where you will significantly contribute to our organization’s success and positively impact Alaska’s economic well-being.
 

Our division is committed to delivering exceptional customer service to the residents of Alaska, and we are looking for individuals who are passionate about making a difference in the lives of those we serve. If this sounds like you, we encourage you to apply. We would be thrilled to welcome you as a valuable member of our team.

By joining us, you will become part of a close-knit team that values support, mentorship, and camaraderie, with opportunities for advancement within the division. This position will empower you with the skills and knowledge necessary to excel in your role and reach your full potential, building a solid foundation of core knowledge of lending practices by empowering you with the skills and knowledge necessary to excel in your role and reach your full potential.  

The working environment you can expect:
As this is an on-site position and not eligible for telework, you will be working in our headquarters office located on the 9th floor of the State Office Building in beautiful downtown Juneau.  You will enjoy a collaborative atmosphere in a fully resourced and modern office space, with splendid views of Mount Juneau and the Gastineau Channel. 
 

The 9th floor, has a fully equipped and spacious break room, that you will have full access to, as well as easy access to various restaurants and coffee shops downtown. 
 

Our Investments team fosters a cooperative environment through staff empowerment, accountability, and professionalism.    

To be successful in this position a candidate will need the following core competencies:
 

Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.

Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

Performance Management: Knowledge of performance management concepts, principles, and practices related to planning, monitoring, rating, and rewarding employee performance.

Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Lending: Knowledge of the principles, practices and techniques of lending, perfected lien, and security instruments. This includes knowledge of applicable court procedures, processes, and actions.