Client Success Manager

Client Success Manager

Streamline Business Solutions

Location: Remote (St. Louis, MO area preferred)

Employment Type: Full-Time

About Us:

At Streamline Business Solutions, we provide innovative point-of-sale and payment solutions to businesses, with a focus on helping them operate more efficiently and grow. We’re currently expanding our reach in the St. Louis market by introducing SkyTab, a cutting-edge POS system designed specifically for restaurants.

We’re looking for a Client Success Manager who is passionate about building strong relationships, delivering top-tier customer experience, and helping restaurant owners and staff thrive with new technology.

What You’ll Do:

• Be the key point of contact for restaurant clients after the sale—manage onboarding, implementation, and training.

• Work closely with our sales team to ensure a smooth handoff and outstanding client experience.

• Train restaurant owners, managers, and staff on how to effectively use the SkyTab POS system.

• Provide both remote and in-person support as needed—most client interactions will be in the St. Louis area.

• Conduct ongoing education to ensure clients get maximum value from the system.

• Track client success metrics, manage follow-ups, and resolve any challenges with a customer-first mindset.

• Serve as a liaison between the client and our internal teams to share feedback and improve the customer journey.

What We’re Looking For:

• 2+ years in a customer success, account management, or training role (restaurant or POS experience is a strong plus).

• Excellent communication skills—both verbal and written.

• Highly organized and detail-oriented, with strong time management.

• Comfortable working remotely, but also willing to travel locally to meet with clients in person.

• Tech-savvy and a quick learner, especially with software and hardware systems.

• Passionate about hospitality and helping small businesses succeed.

Why Join Streamline?

• Be part of a high-growth company introducing new tech to an exciting market.

• Enjoy a flexible remote work environment with local engagement.

• Competitive pay and performance-based bonuses.

• Tons of room for career growth as our team and client base expand.

Apply Today!

If you’re ready to help restaurants thrive with next-gen technology, we want to hear from you!